Course curriculum

    1. Classroom Educator Training Workbook

    2. Lesson 1: The Lesson

    3. Journaling: The Lesson

    4. Activity: The Lesson

    5. Lesson 2: Facilitation

    6. Journaling: Facilitation

    7. Activity: Facilitation

    8. Lesson 3: Beyond the Class

    9. Journaling: Beyond the Class

    10. Activity: Beyond the Class

    11. Lesson 4: Setting the Stage

    12. Journaling: Setting the Stage

    13. Activity: Setting the Stage

    14. Drivers Ed Classroom Test

    15. Classroom Coaching Checklist

    1. Clinic Floor Training Workbook

    2. Lesson 1: Before the Service

    3. Journaling: Before the Service

    4. Activity: Before the Service

    5. Lesson 2: During the Service

    6. Journaling: During the Service

    7. Activity: During the Service

    8. Lesson 3: After the Service

    9. Journaling: After the Service

    10. Activity: After the Service

    11. Lesson 4: Zones and Rotations

    12. Journaling: Zones and Rotations

    13. Activity: Zones and Rotations

    14. Lesson 5: Tracking Numbers

    15. Journaling: Tracking Numbers

    16. Activity: Tracking Numbers

    17. Drivers Ed Clinic Floor Test

    18. Clinic Floor Coaching Checklist

    1. Guest Services Training Workbook

    2. Lesson 1: The Call In

    3. Journaling: The Call In

    4. Activity: The Call In

    5. Lesson 2: The Check In

    6. Journaling: The Check In

    7. Activity: The Check In

    8. Lesson 3: The Check Out

    9. Journaling: The Check Out

    10. Activity: The Check Out

    11. Lesson 4: Handling Upset Clients

    12. Journaling: Handling Upset Clients

    13. Activity: Handling Upset Clients

    14. Drivers Ed Guest Services Test

    15. Guest Services Coaching Checklist

About this course

  • Free
  • 48 lessons
  • 1 hour of video content